b'24 PaysoncaresNHOH Responds with Life-saving TreatmentIn March of 2020, just as the COVID-19It was quite a featthe logistics,There was no room to add more pandemic added a complex layerthe records, the billing, creating newtreatment chairs, so accommodating of stress to cancer treatment,patient records from scratch in suchthe new patients meant making sure New Hampshire Oncology andhigh volumes, said NHOH Chiefthere was no downtime.Hematology (NHOH) learned itOperating O\x1dcer, Eliza Browne.We added some extra nursing time would be receiving hundreds of newWe are used to that, but certainlyto allow for full use of chairs every chemotherapy patients at its Concordnot hundreds in a week. second of the day, and we were able Hospital Payson Center for CancerLakes Region patients were able toto make it work between our two Care location. receive care from their familiar NHOHsites, Brown said. Financially strapped LRGHealthcareproviders, who transferred to PaysonLife-saving treatment continued, was suspending chemotherapyCenter and the Hooksett practice,with minimal delays.services to 750-800 patients inwhich now is in Manchester. Most Laconia. With less than two weeksof the patients, approximately 90Because we work in oncology and notice, NHOH, whose providerspercent, moved to Payson Center.know the importance of what we do treated LRGHs patients in Laconia,Treatment for oncology patientsevery day, everyone pulled up their quickly developed a plan to move itscan vary from multiple treatmentsbootstraps and knew we needed to Lakes Region operation and patientsin a week to one treatment a week.get it done as quickly and e\x1dciently to Payson Center and a NHOH locationMost treatments continue overas we could, Browne said. And we in Hooksett. several weeks or months. After activedid it.Because treatment was beingtreatment, patients have follow-up provided at new sites, NHOH sta\x1e appointments at three or six months had to create new accounts andor annually.Electronic Medical Records for each LRGH patient, obtain new insurance authorization for each patients chemotherapy medications and \x1c nd space to provide the treatment.'