b'6Melody said a major advantage was that many Concord Hospital employees worked together on previous health crises such as H1N1 in 2009 and Ebola in 2014. They also have long-standing relationships with state o\x1fcials, other healthcare organizations and the New Hampshire Hospital Association.Not only did we know how to work well together, but we have also come up through the ranks together, so there is an inherent level of trust, respect and knowledge, he said.As a result, many other hospitals asked Concord Hospital for guidance in determining their own COVID-19 response.The work documented from previous crises helped the Hospital hit the ground running in its COVID-19 response. That same meticulous documentation and templates used for this pandemic will help for the next challenge.To have that crystal clear documentation now as to how we made decisions, how we implemented changes, how we monitored how e\x1eective it wasweve built a blueprint for the next response, Melody said. The ICC scaled back in mid-May, but a smaller group continues to meet daily to address COVID-19 issues and how to keep patients and sta\x1e safe.| See story on page 34 | COVID-19 RESPONSE TIMELINEConcord Hospital moved quickly to ensure safe, timely and appropriate care for all patients during the COVID-19 pandemic.Here are some important dates from the Hospitals COVID-19 response:March 2 March 22 June 21 First presumptivethrough positive caseMarch 20 With the number ofBy June 21 September 30identi\x1ded in NewConcord HospitalCOVID-19 patientsElective, cosmeticConcord Hospital Hampshire. opens itsremaining low,and all other servicesclosely monitors NeighborhoodConcord Hospitalhave resumed. COVID-19 cases in Emergency Healthresumes most cancerthe community, Center and activatesprocedures andmaintains enhanced other care for which March 3 widespreadpostponement mightsafety precautions Concord Hospitaltelemedicineworsen a patientsMay 4 and accumulates actives its Incidentservices. condition. Concord Hospitalsupplies such as Command Center. resumes time- personal protective equipment to be sensitive surgeries. prepared for March 15 future COVID-19 April 19 challenges.March 13 Concord HospitalConcord Hospital Governor Chriscancels all butresumes lower-Sununu declares aemergency services. risk cancer and State of Emergency. non-urgent spinal procedures.'