b'CONCORD HOSPITAL ANNUAL REPORT | CHARITABLE ACHIEVEMENTS 63PhotoD. St Laurent / Concord HospitalMARTA IN POLAND RECONNECTS WITH FINANCIAL COUNSELOR CYNTHIA GUNN, TO SAY THANK YOU.Financial Counseling is making a difference in Martas life.In late 2018, Marta Ochman faced aDr. Kristina Wihbey of ConcordDr. Wihbey performed a four-hour serious medical problemand aHospital Obstetrics and Gynecologyprocedure that corrected Martas serious financial problem. recommended swift treatment andgynecological condition and improved Concord Hospitals expert medicalsuggested Marta contact the Hospitalsher overall well-being.providers saved her life. The HospitalsFinancial Assistance department,They saved my life in every single compassionate financial assistancewhere counselors match patients witharea you can imagine, Marta said. counselors saved her peace of mind. programs or assistance to help coverHer balance problems, neurological prescription costs and potentially life- condition and test results improved, Marta, who is from Poland, was in Newsaving care.her back pain ended and other Hampshire visiting her beloved aunt,Marta already had benefitted fromcomplications were not as troublesome.Iwona Dubay, when she developed afinancial assistance on earlier visits, serious medical emergency. With nowhen financial counselors and Dr. AnnaI have never had such excellent test insurance, she faced a life-threateningCabot of Concord Hospital Neurology,results, she said.situation and major, complicatedhelped with medication and careAnd, because of help from financial surgery that would cost thousandsrelated to her multiple sclerosis andcounselor Cynthia Gunn and her of dollars.thyroid difficulties. Counselors work tocolleagues at Financial Assistance, I was petrified about the care and thealleviate some financial stress, helpingMarta feels safe.cost, said Marta, who is 34. patients heal instead of scrimp onWhat the Financial Assistance medicine or refuse treatment they feeldepartment did for me was like a fairy they cant afford.tale, Marta said.'