b'Focusing on our most essential resource, our people,Moving forward, our multi-year strategic plan willThanks to the dedication and compassion of our staff and we realized several successes including employeesfocus on five key areasPatients First, Intentionalthe support from our community, our health system is commitment to delivering high-quality care to ourGrowth, Best People, One System, and Financialable to continue to provide high-quality healthcare to our community, achieving strides in recruiting andIndependence. These focus areas create a foundationpatients. Your health is our mission. We are committed educating our staff, and enhancing measures tofor our activity as we work to achieve our promiseto continuing to provide exceptional care close to home, support the well-being of our people.of clinical and service excellence as well as to be yournow and in the years to come. Caring for our community is our top priority. In anpreferred and most trusted health system.With appreciation,environment where many healthcare systems faceReflecting on the past years achievements, we are both financial losses and the inability to meet the needsproud and optimistic as we look to the future. While of their community, the Concord Hospital healthwe still have work to do, our future looks positive. The system remains in a strong financial position, resultingConcord Hospital health system is one of the states most from attentiveness to the environment and prudentimportant and valued community assets. We are grateful management. Our financial stability ensures that wefor the community support and the dedication, and can operate in an ever-changing marketplace, weathercompassion of our nearly 5,000 employees, medical staff, storms, maintain our independence, and have theand volunteers who care for our community 24 hours a ability to make local decisions that respond today, 365 days a year. community needs. Robert P. Steigmeyer Manisha Patel, DDS Christopher E. Allen, MDVercin S. Ephrem, MD President and Chief Executive Officer Board of Trustees Chair CH Medical Staff President CH Franklin / Laconia Medical Staff President'