b'CO | Quality & Safety: Our FoundationC ONNCCOORRDDHHOOSSPPIITTAALLHHEEAALLTTHHSSYYSSTTEEMM | Community ImpactPursuing Quality withDiscipline & Transparency Quality and safety remain at the forefront of CHHSsensure that progress is being made toward specificWhen community members visit CHHS, the core promise to patients. With that in mind, CHHSquality objectives. Externally, it indicates to thegoal is to meet or exceed their expectations of received ISO 9001 certification from DNV Healthcarepublic, insurers, and regulatory agencies that thequality, safe care, and patient experience. As USA, Inc., a global independent certification, assurance,organization is pursuing quality with discipline CHHS continues to set and achieve new goals, we and risk management provider. ISO 9001 is theand transparency. recognize that the healthcare system is constantly most widely accepted quality management systemAs a further demonstration of our unwaveringevolving, and CHHS remains committed to adapting implemented around the world and is quickly gainingdedication to quality and patient safety, CHHS hasin response to change. Providing quality and safeacceptance among US healthcare providers as aalways prioritized hand hygiene. This past year, wecare never endsnor do our efforts or opportunities foundation for quality and patient safety programs. elevated our efforts to promote this essential practice.to improve.CHHS is dedicated to providing the safest and mostWe introduced an initiative to enhance hand hygiene effective healthcare services possible, Chris Fore, MD,and prevent hospital-acquired and chief quality officer says. ISO 9001 certificationinfections (HAI) proactively. not only reflects that mission, but helps to empower it. By taking proactive steps, we By helping to standardize proven processes for thereaffirm our commitment to professionals who execute them, ISO 9001 bringsproviding the highest quality care the science of quality management to the art ofand protecting the health of our caregiving. The health systems ultimate impactpatients. According to the Centers within hospitals is the reduction or elimination offor Disease Control and Prevention, variation, ensuring that critical work processes areapproximately two million US done consistently and that the best ideas are notpatients contract an HAI each year. held by one person or one department, but ingrainedResearch conducted by the World in the organization.Health Association has shown that up to 50 percent of those infections Businesses that implement ISO 9001 do so for internalare preventable with proper hand and external benefits. Internally, it helps staff createhygiene practices.clear and consistent processes of patient care to helpSmartBadge device interacts with sensors in patient roomsto support our hand hygiene initiative.14'