b'CONCORD HOSPITAL HEALTH SYSTEM | Intentional GrowthPATIENT PROFILERichard LoveringPOSITIVE EXPERIENCE PROMOTES HEALINGIn the summer of 2024, Richard Dick Lovering spentincluded a contest to shave Loverings beard, which 37 days at the Skilled and Restorative Care programbrought a smile to his (eventual) clean-shaven face. at Concord Hospital - Franklin. The young-at-heartEven though it was hard work while I wasLovering, 89, was recovering from a broken back andrecovering, Lovering says, they made it a really required assistance getting back on his feet. positive experience.During his five weeks in the unit, LoveringThe Skilled and Restorative Care program offers appreciated the kind care of the nursing staff, whopatients seamless admission within CHHS and a not only helped him regain his physical strength,personalized approach to interdisciplinary treatment, mobility, and independence, but also created aincluding physical and occupational therapy, speech positive atmosphere with their professionalism andand language therapy, respiratory therapy, laboratory bright outlook. services, and convenient access to providers. The They did their jobs spectacularly, says Lovering, continuity of care provides patients with a relatively who now uses a walker, but is otherwise fairly mobileeasy transition to the next steps in their recovery.and independent.When asked if he would recommend the Skilled and The Deerfield resident adds that the entire staffRestorative Care program to others needing similar made his stay as pleasant as possible, calling themcare, Lovering does not hesitate. Absolutely, he says. absolutely perfect and spotless in their care. I was totally satisfied [with the care I received]100 While making sure Lovering rehabilitated his injury,percent. Everything was perfect, I was really happy the nurses also created a cheerful environment. Thatstaying there, and Im thankful for such good care.36'