b'Our multi-year strategic plan with its five key focus areas ONE SYSTEMPatients First, Intentional Growth, Best People, One System,We are One System. In Fiscal Year 2024, we experienced and Financial Independenceis the roadmap for our staffsystem-wide successes that resulted in better care, access, and providers to strengthen our organization and build aexperiences, and outcomes for our patients and their better health system for everyone, now and in the future.families. These achievements included bolstering internal PATIENTS FIRST communications, launching our Digital Front Door initiative,Robert P. Steigmeyerand enhancing and building strategic external partnerships.President and Chief Executive OfficerPatients are our purpose. Patients First is at the core of ourOur staff, providers, and community members have reported a Mission and Vision, and the catalyst for our relentless pursuitpalpable and positive shift as we embrace our systemness and of excellence. We exist to meet the health needs of allfunction as one viable, effective, and inclusive health system. individuals within the communities we serve as evidenced through our newly launched health equity initiatives and ourFINANCIAL INDEPENDENCEnearly $107 million in charitable achievements. Financial Independence enables us to chart our course for INTENTIONAL GROWTHthe future by making decisions locally. Financial stability is vitally important. This year we finished with a positive financial Intentional Growth focuses on access and growthbothperformance and volumes at or better than budget. Our are vital to our current and future viability. Our health systemManisha Patel, DDSfinancial position ensures we have the agility and stabilityBoard of Trustees Chairis uniquely positioned to achieve growth and this year weto navigate the ever-changing marketplace and make local experienced many accomplishments including launchingdecisions in response to our communities evolving needs.Concord Hospital Orthopaedics in Laconia, creating an integrated rheumatology practice, enhancing primary care inThanks to our dedicated and caring staff and supportive the Lakes Region, reducing length of stay, and opening ourcommunities, in 2025 we can expect our momentum Skilled and Restorative Care unit in Franklin.to continue. We know that health care is personal. Our BEST PEOPLE commitment to improving the lives of our communities is unwavering and we look forward to making a meaningful We have the Best People, who provide exceptional care todifference in 2025 and beyond. On behalf of CHHS, we are those who need us. Our unique culture of caring is evidencedever-grateful for your generosity and dedication to helping Ari I. Salis, MD through a second recognition by Forbes as one of Americasus provide exceptional care to the more than 250,000CH Medical Staff PresidentBest-In-State Employers, of which only two New Hampshireresidents we have the privilege to serve. hospitals received this designation. Additionally, we expanded our Surgical Technology Program, began establishing With appreciation, new training programs for phlebotomy and pharmacy technicians, and continue to focus on nursing and medical resident recruitment. Jason R. Mangiardi, MD CHF / CHL Medical Staff President3'