b'Concord Hospital was one of the MOST PREPAREDorganizations in NH for COVID-19 Development of theresponse, establishing: Cardiovascular Institute (CVI) Incident Command Center;to meaningfully address Managing several multi-day Mass Vaccination cardiovascular diseaseClinics at NH Motor Speedway in Loudon;as the number one killer of Neighborhood Emergency Health Centers;men and women in NH. Alternative Care Site (ACS) at New Hampshire Technical Institute; andIn 2019, Concord Hospital received verification asLeading the state with monoclonal6FtFloor_12inchRound.indd 1 6/17/20 3:34 PMantibody administration. 2018 2019 2020 OPENED NEWMemorial Medical Office Building, West on Concord campus CERNER ELECTRONICand parking structure.MEDICAL RECORDA $100M PROJECTGO LIVETransforming Care NowOPENED NEW (TCN)Project CernerOrthopaedicESTABLISHEDSurgery CenterConcord Hospital and Concord Hospital34 in partnership Medical Group (CHMG) launched awith Concord new health information system thatPERCENT Orthopaedicstransformed and improved the wayreduction in total fallsin 2019.care is delivered into an integratedfromsystem to provide a comprehensiveFiscal Year 2018electronic health record and theYellow is the universal color to signify falls risk infoundation for new population healthhealthcare organizations. In 2019, skid-proof yellow tools to ensure the success of Concordsocks are placed on all inpatients and Emergency Department Hospital and CHMG for years to come. patients identified as having a high risk for falling. IMPROVING QUALITY BY REDUCING SAFETY EVENTS**Versus all facilities in Press Ganeys national database. October 1, 2015September 30, 2016Press Ganey Associates partners with more than 10,000 healthcare organizations, including 50 percent of all U.S. hospitals,CONTINUED ON NEXT PAGEto measure and improve their quality of care. Average score for all questions on the Press Ganey survey. 9'