b'One System: Connected Care, Stronger CommunitiesAcross CHHS, weve made meaningful strides in becoming one unified systemdelivering seamless, coordinated care that patients can trust. By aligning our hospitals, providers, community partners, and affiliate organizations like Granite VNA and Riverbend Community Mental Health, were improving access, reducing duplication, and creating a smoother experience for patients and families. This integration ensures that wherever patients enter our systemConcord, Franklin, or Laconiathey receive the same compassionate, high-quality care backed by shared expertise, consistent standards, and a single focus: to put patients first.Our Commitment in ActionOnePlanning for the future of cancer care: CHHS is advancing a comprehensive plan to strengthen oncology services across theregionexpanding access to advanced treatments, building coordinated care teams, and emphasizing prevention and early detection. System For patients, this means timely, expert cancer care close to home, supported by compassionate teams who treat the whole person. Connecting through purposeful education and awareness: Our strategic campaignsspanning vaccinations, cardiovascular care, maternal health, and nursing recruitmentensure patients know where to turn for trusted, local care. From the This. Is. That. Place. campaign celebrating our caregivers and attracting new talent, to outreach ensuring communities know CHHS is here for them. These efforts reinforce one message: your health system is strong, stable, and here to stay. Advancing care through innovation: CHHS is implementing clinical artificial intelligence (AI) tools to improve care quality and support providers. From ambient speech recognition that eases documentation to AI-enabled radiology summaries and real-time evidence-based tools at the bedside, these innovations mean safer, faster, and more personalized care for patientswhile giving clinicians more time to focus on what matters most: caring for people. Building our future workforce: The new unified Medical Education Office and centralized Nursing Education Team are aligning training and professional development across the system. This coordinated approach ensures every clinicianwhether new or seasoned has the same high-quality preparation and support. For patients, that means consistency, confidence, and excellence in every encounter. Investing in the infrastructure of care: Our main laboratory relocation and upgrade at CH will improve efficiency, expand capacity, and speed diagnostic resultshelping providers make faster, more informed decisions that directly benefit patients.Being One System means patients benefit from the collective strength of an integrated, community-based health networkone that shares knowledge, technology, and compassion to deliver care thats coordinated, reliable, and close to home. For our communities, it means stability, sustainability, and the reassurance that CHHS is united in one purpose: to provide the right care, at the right time, in the right placefor everyone we serve. 46 CONCORD HOSPITAL HEALTH SYSTEM |One System'