b'12-Month Performance HighlightsQuality & Safety Patients First Intentional Growth Best People One System Financial IndependenceOct 2024 Jan 2025Successful PlanningOpened IV Shortage CH-L Education &Training CenterFeb 2025March 2025 Rheumatology Completed LaunchedCONCORD HOSPITAL MEDICAL GROUP Culture of Feb 2025Cardiovascular Jan 2025Safety Survey Launched InstituteOpened Jan 2025This. Is. CampaignRheumatology Launched That. Place. Increasing awareness and Practice Online Campaign enhancing brand imageAppointment Increasing recruitmentScheduling and retentionFiscal Year 2025Feb 2025 UpgradedLaboratory Feb 2025 Jan 2025InitiatedDec 2024Achieved Nurse LeadershipExpanded to LaconiaPatient RoundingPUP & Music Satisfaction/Net Promoter Therapy Score SM85.1SM Feb 2025 RecognitionForbes8'