b'COVID-19: A New Normal RN, MSN I ADMINISTRATIVE DIRECTOR ACUTE CARE AND INPATIENT MEDICAL SERVICESJody Murphy Here it comes. I remember this statement from a nurse on3 South on March 15, 2020. This was the day Incident Command began gathering members of the nursing team in response to what was the beginning of the COVID-19 pandemic.Decisions were made to convert selected rooms on nursing units to negative pressure rooms. The construction was fast, the environment was ominous. The nurses that day were caring for many patients, who at the time were unaware of the transformation that was occurring right outside of their door. Preparing for the unknown.Since then, we have learned much more about Covid-19; precautions to use, testing, treatments, and even the post-COVID-19 impacts on people. We knew very little about this virus at the time yet understanding and educating what was needed to keep clinical staff in our Hospitals and ambulatory practices safe while treating patients with this virus was a nursing priority.Three years later and now post-pandemic, nurses continue to learn, ask questions and advance patient safety. In particular, our nurses and nursing partners in care, routinely take the approach toaccept the challenges before them,adaptour workflows, processes and education to support care of our patients and guide our staff and stay nimble toadjustin a moment and as part of our routine discipline to continuously improve. COVID-19, now a new normal and part of our everyday lives.We will continue to adjust as the virus evolves and adapt changes needed with precautions and protective equipment, order sets, testing plans, as well as new medications or new Centers for Disease Control and Prevention guidance. We need to remain flexible and ready for the next challenge. It has been clear that the dedication and perseverance of our nurses and partners in care, have led the organization through one of the most trying times in the history of health care. Reflecting on the words of that nurse on 3 South on March 15,it did come. And thenursing workforceat Concord Hospitalhasrisen to the occasion in every way .P E O P L E | I N T E G R A T I O N | T R A N S F O R M A T I O N32'